Shipping Information

Shipping Fees

Free shipping nationwide on all in-store items.

Delivery

Orders are usually shipped within 1-3 business days after payment confirmation, including the order date (excluding some pre-paid payments).

*Depending on the situation, such as when your order is out of stock, shipping may be delayed or advanced.

*Shipping lead time varies depending on the delivery area.

Payment Information

Payment Methods

You can choose from credit card, PayPay, Rakuten Pay, or Merpay.
*Payment methods cannot be changed after the order is completed.

■Credit Card Payment

・Accepted credit cards
Visa, Mastercard, American Express
・Timing of payment confirmation and precautions
In principle, payment will be completed simultaneously with the completion of shipping the ordered product, and the charge will be made to your credit card company. Payment after order completion
content cannot be changed.

■PayPay

PayPay is a service that allows you to pay using electronic money (PayPay balance) that has been pre-charged.

It can be used not only in stores but also in online shops.

*Only lump-sum payments using the balance are allowed, and it cannot be used if the balance is insufficient.

*You cannot change from PayPay to another payment method.

*PayPay balance cannot be charged at the LOAR ONLINE STORE.

*Cannot be used in conjunction with other payment methods.

＜Precautions for PayPay payment＞

If you return an ordered product, we will refund your PayPay balance as soon as confirmation is made separately.

For more information about PayPay, click here

 

Returns, Defective Products, and Cancellations

Return Period:

If you wish to return or exchange an item, please contact our customer center within 7 business days of receiving the item. Unannounced returns
or returns without prior contact will not be accepted. Please contact us in advance.
For unannounced returns other than the above, no returns or refunds will be accepted.
(※If delivery is refused, round-trip shipping fees will be charged.)
・Cases where returns/exchanges are not accepted even for defective products
Opened or used products, products more than 7 business days after arrival, products without packaging (bags, cases, etc.). In addition,
if there is no stock for exchange, a refund will be processed.

Defective Products:

Defective products will be exchanged for good products, but if there is no stock for exchange, a refund will be processed.